Alert: Changes to Telephony 15th May 2024

SRMC has just moved to a new telephony system & you will notice some subtle changes when you call the practice.

We are now using a Cloud-based telephony solution which provides us with a flexible adaptable communication system to continually meet the demands of the practice.

This includes a queue facility and the option for an automated callback whereby you are not hanging on the phone as we will call you back when you are top of the queue. (Please note, you will be called x 2 & if you don’t pick up, you will drop out of the queue and you will have to contact the surgery again).

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Road Medical Centre

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The team at Stainland Road Medical Centre (SRMC) can offer a wide range of services to our patients, with a view to providing a more proactive and coordinated health & well-being approach.      

Alongside our GP’s, ANP’s and Nursing team, we have access to Social Prescribing Link Workers (SPLWs)Care Co-ordinatorsClinical PharmacistsPhysiotherapists, Frailty nurse and an acute home visiting team made up of Paramedics. Our trained Receptionists can signpost you to access the right care at the earliest opportunity.

As we are a Training Practice, you may be offered an appointment with a GP Registrar or Medical Student. (More information can be found here)

We are very proud to say that we are an accredited Gold Standards Framework (GSF) Practice. GSF is a model of good practice that enables a ‘gold standard’ of care for people who are nearing the end of their lives. It is concerned with helping people live well until they die.

We are also an active Research Practice and currently involved in a number of studies including CanAssess, Prevail & Conquest, Impart, HipDys, Profile, HIS-UK and Panthera.

If you require any information from us in accessible format such as large print, easy read or Braille, please contact the surgery on 01422 374109 or ask a receptionist.